My Medical Office Assistant course This is a study guide i am doing i will flunk without help.?

Veronica lives in a cold climate where ice, snow, and freezing temperatures are common during the winter


months. Unlike other employees, she never misses a day of work because of icy road conditions and


so on. Veronica is showing that she is


A. tactful. C. efficient.


B. cooperative. D. dependable.





When given a choice, most employers will often select office professionals who have


A. integrity. C. punctuality.


B. efficiency. D. charm.





If you have several calls coming in at one time, you should


A. handle one call at a time.


B. answer each call by placing the caller on hold.


C. answer each call as soon as possible, saying, “Good Morning, Mr. Smith’s office, will you hold,


please?”


D. ask someone else to help you.





To place a station-to-station international call, you would first press


A. “0” for the operator. C. the country code.


B. 011. D. the “#” button.

My Medical Office Assistant course This is a study guide i am doing i will flunk without help.?
1. D


2. B


3. C


4. B





i'm a tad bit iffy on the answers though seeing as how i'm also taking a medical office/clinical assistant class too