Apparently this is true?

There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'.


Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):





Operator: 'Ridge Hall, computer assistance; may I help you?'


Caller: 'Yes, well, I'm having trouble with WordPerfect.'


Operator: 'What sort of trouble??'


Caller: 'Well, I was just typing along, and all of a sudden the words went away.'


Operator: 'Went away?'


Caller: 'They disappeared.'


Operator: 'Hmm So what does your screen look like now?'


Caller: 'Nothing.'


Operator: 'Nothing??'


Caller: 'It's blank; it won't accept anything when I type.'


Operator: 'Are you still in WordPerfect, or did you get out??'


Caller: 'How do I tell?'


Operator: 'Can you see the C: prompt on the screen??'


Caller: 'What's a sea-prompt?'


Operator: 'Never mind, can you move your cursor around the screen?'


Caller: 'There isn't any cursor: I told you, it won't accept anything I type.'


Operator: 'Does your monitor have a power indicator??'


Caller: 'What's a monitor?'


Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??'


Caller: 'I don't know.'


Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??'


Caller: 'Yes, I think so.'


Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall.


Caller: 'Yes, it is.'


Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??'


Caller: 'No.'


Operator: 'Well, there are. I need you to look back there again and find the other cable.'


Caller: 'Okay, here it is.'


Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.'


Caller: 'I can't reach.'


Operator: 'Uh huh. Well, can you see if it is??'


Caller: 'No.'


Operator: 'Even if you maybe put your knee on something and lean way over??'


Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.'


Operator: 'Dark??'


Caller: 'Yes - the office light is off, and the only light I have is coming in from the window.


' Operator: 'Well, turn on the office light then.'


Caller: 'I can't.'


Operator: 'No? Why not??'


Caller: 'Because there's a power failure.'


Operator: 'A power......... A power failure? Aha, Okay, we've got it licked now.


Do you still have the boxes and manuals and packing stuff your computer came in??'


Caller: 'Well, yes, I keep them in the closet.'


Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.'


Caller: 'Really? Is it that bad?'


Operator: 'Yes, I'm afraid it is.'


Caller: 'Well, all right then, I suppose. What do I tell them??'


Operator: 'Tell them you're too f --- ing stupid to own a computer!!!!!'

Apparently this is true?
Sadly enough, I know a guy with worse stories then that!!! aaaahhhhh technology. 8l
Reply:The Operator was right !!!
Reply:What an idiot.
Reply:HAHAHA! funny as!
Reply:haha thats ace! i'd probably say something very similar lol
Reply:Haha, that's great.
Reply:LMAO!!! loved it babe!!





XX
Reply:if this is a true story how did you get a hold of it? because the word perfect company wouldnt place this onto their website or leaflet customer care section..


im guessing you got this from a chain mail!!??





either way, i dont think its true.


how can someone that dumb get a job to begin with?
Reply:hahaha very funny! is it really a true story?
Reply:I used to do tech support for digital TV. People are unbelievably stupid.
Reply:i dont blame the guy you pricks go to college to make up words like"monitor" ect, isent computer good enough? like what the hell? it pisses me off when someone goes"oh im not a computer whiz!" when they can atleast use msn! no a person that cannot use a pc is uncappable of useing a pc.
Reply:pmsl......nice one!
Reply:ROFL!!! That's hysterical! Oh man, I love it. That poor person, though... How did they even figure out how to dial the phone to get the Help Desk?? lol
Reply:hahah funy
Reply:LOL
Reply:lmao this is funny, never heard it before
Reply:That is amazing,even i can use one haha lol :)
Reply:Lol if that's true I think we start a campaign to get that person a medal.





I think it is safe to say everyone who reads all that will know that problem, and wouldn't need to phone customer support for it.
Reply:Wow. That's crazy.


I don't know if it's true or not though.
Reply:brilliant, hehe what a d u m b a s s
Reply:Well they are damn stupid aren't they!
Reply:It's true???I feel pity for the caller....


hahahahahahahahahahahahahahahahahahaha...


so funny...from where do get these stuff???


lol
Reply:lol... that is funny. I think the operator is on to something.
Reply:REALLY?


LOL


i didnt even read it. too ...... much ...... text......


sorry


Cya


ISABELLE :P :D
Reply:it is very true there are still people like that now a days.....


I had fun reading............
Reply:Sorrry No tm 2 read........