Sunday, August 2, 2009

Would you fire this guy? Joke!?

Actual dialogue of a former WordPerfect Customer Support


employee. Now I know why they record these conversations!





Operator: "Ridge Hall, computer assistance; may I help you?"


Caller: "Yes, well, I'm having trouble with WordPerfect."


Operator: "What sort of trouble??"


Caller: "Well, I was just typing along, and all of a


sudden the words went away."


Operator: "Went away?"


Caller: "They disappeared."


Operator: "Hmm. So what does your screen look like now?"


Caller: "Nothing."


Operator: "Nothing??"


Caller: "It's blank; it won't accept anything when I


type."


Operator: "Are you still in WordPerfect, or did you get


out??"


Caller: "How do I tell?"


Operator: "Can you see the 'C: prompt' on the screen??"


Caller: "What's a sea-prompt?"

Would you fire this guy? Joke!?
It's not MY fault that I thought the mouse was a foot petal.
Reply:that was funy
Reply:sounds like the same guy who thought his disk drive was a cup holder.
Reply:lol! Funny! 10!
Reply:Yes, just tad bit!
Reply:Cute but sadly so true, just last week my receptionist kept tell me the phone didn't work at her desk. She kept picking up the phone and getting no dial tone. Asked her to do do it three times before I couldn't hold in my smirk and pointed to the phone cord that she removed when cleaning. Sighhh guess it takes all kinds.
Reply:no need humor at times -that was funny
Reply:lmao
Reply:lmao good one, you get a star....keep them coming ;)
Reply:I used to work in customer support taking calls like this. It is so tempting to say stuff like this when you have to stop and explain how to copy and paste to 30 people in a row. We often wondered how these people managed to get on the Internet in the first place, let alone win an eBay auction and pay for it.





My brother used to work in tech support for a company and they would tell people that they have a ID10T (idiot) error and to call another number, tell them the error code and they would be able to help. Then give them the number of a coworker who would get the call and have to help them. At least the person knew when they started the call what it was going to be like.
Reply:That was too funny, I wouldn't fire him I would make him employee of the month!!!!!


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