True telephone conversation!! whos this dumb?

There's always one. This has got to be one of the funniest things in a


%26gt;%26gt;long time. I think this guy should have been promoted, not fired. This is


%26gt;%26gt;a true story from the Word Perfect Helpline, which was transcribed from a


%26gt;%26gt;recording monitoring the customer care department. Needless to say the


%26gt;%26gt;Help Desk employee was fired; however, he/she is currently suing the Word


%26gt;%26gt;Perfect organization for "Termination without Cause".


%26gt;%26gt;Actual dialogue of a former WordPerfect Customer Support employee. (Now I


%26gt;%26gt;know why they record these conversations!):


%26gt;%26gt;


%26gt;%26gt;Operator: "Ridge Hall, computer assistance; may I help you?"


%26gt;%26gt;Caller: "Yes, well, I'm having trouble with WordPerfect."


%26gt;%26gt;Operator: "What sort of trouble??"


%26gt;%26gt;Caller: "Well, I was just typing along, and all of a sudden


%26gt;%26gt;the words went away."


%26gt;%26gt;Operator: "Went away?"


%26gt;%26gt;Caller: "They disappeared."


%26gt;%26gt;Operator: "Hmm So what does your screen look like now?"


%26gt;%26gt;Caller: "Nothing."


%26gt;%26gt;Operator: "Nothing??"


%26gt;%26gt;Caller: "It's blank; it won't accept anything when I type."


%26gt;%26gt;Operator: "Are you still in WordPerfect, or did you get out??"


%26gt;%26gt;Caller: "How do I tell?"


%26gt;%26gt;Operator: "Can you see the C: prompt on the screen??"


%26gt;%26gt;Caller: "What's a sea-prompt?"


%26gt;%26gt;Operator: "Never mind, can you move your cursor around the


%26gt;%26gt;screen?"


%26gt;%26gt;Caller: "There isn't any cursor: I told you, it won't accept


%26gt;%26gt;anything I type."


%26gt;%26gt;Operator: "Does your monitor have a power indicator??"


%26gt;%26gt;Caller: "What's a monitor?"


%26gt;%26gt;Operator: "It's the thing with the screen on it that looks like a


%26gt;%26gt;TV. Does it have a little light that tells you when it's on??"


%26gt;%26gt;Caller: "I don't know."


%26gt;%26gt;Operator: "Well, then look on the back of the monitor and find


%26gt;%26gt;where the power cord goes into it. Can you see that??"


%26gt;%26gt;Caller: "Yes, I think so."


%26gt;%26gt;Operator: "Great. Follow the cord to the plug, and tell me if it's


%26gt;%26gt;plugged into the wall.


%26gt;%26gt;Caller: "Yes, it is."


%26gt;%26gt;Operator: "When you were behind the monitor, did you notice that


%26gt;%26gt;there were two cables plugged into the back of it, not just one??"


%26gt;%26gt;Caller: "No."


%26gt;%26gt;Operator: "Well, there are. I need you to look back there again


%26gt;%26gt;and find the other cable."


%26gt;%26gt;Caller: "Okay, here it is."


%26gt;%26gt;Operator: "Follow it for me, and tell me if it's plugged securely


%26gt;%26gt;into the back of your computer."


%26gt;%26gt;Caller: "I can't reach."


%26gt;%26gt;Operator: "Uh huh. Well, can you see if it is??"


%26gt;%26gt;Caller: "No."


%26gt;%26gt;Operator: "Even if you maybe put your knee on something and lean


%26gt;%26gt;way over??"


%26gt;%26gt;Caller: "Oh, it's not because I don't have the right angle -


%26gt;%26gt;it's because it's dark."


%26gt;%26gt;Operator: "Dark??"


%26gt;%26gt;Caller: "Yes - the office light is off, and the only light I


%26gt;%26gt;have is coming in from the window.


%26gt;%26gt;


%26gt;%26gt;" Operator: "Well, turn on the office light then."


%26gt;%26gt;Caller: "I can't."


%26gt;%26gt;Operator: "No? Why not??"


%26gt;%26gt;Caller: "Because there's a power failure."


%26gt;%26gt;Operator: "A power......... A power failure? Aha, Okay, we've got


%26gt;%26gt;it licked now.


%26gt;%26gt;


%26gt;%26gt;Do you still have the boxes and manuals and packing stuff your computer


%26gt;%26gt;came in??"


%26gt;%26gt;Caller: "Well, yes, I keep them in the closet."


%26gt;%26gt;Operator: "Good. Go get them, and unplug your system and pack it


%26gt;%26gt;up just like it was when you got it. Then take it back to the store you


%26gt;%26gt; Bought it from."


%26gt;%26gt; Caller: "Really? Is it that bad?"


%26gt;%26gt; Operator: "Yes, I'm afraid it is."


%26gt;%26gt; Caller: "Well, all right then, I suppose. What


%26gt;%26gt;do I tell them??"


%26gt;%26gt; Operator: "Tell them you're too $*%ing stupid to own


%26gt;%26gt;a computer!!!!!


%26gt;%26gt;

True telephone conversation!! whos this dumb?
Whoa, that's long! ^_^
Reply:lol
Reply:LMAO that is great, i just gave teh big thumbs up!!
Reply:OHhhhh that was so good. I sure do hope that operator gets her job back. What an ******** that guy was.!!!!!!
Reply:Excellent, lmao !!!!!!!!!!!!!!!!!!!!!!!
Reply:lmao, i love it!!!!
Reply:haha!
Reply:You can trust that anyone in retail or customer service would seriously back that guy up!!!
Reply:I'm on the operator's side! What an idiot the customer was!
Reply:haha that was funny..i hope the person gets their job back..although i bet once the courts listen to what happened they will agree and give the job back lol
Reply:very funny
Reply:ahhh, if only it was real
Reply:I guess he was fired for insulting a customer


but the customer sure was stupid!!
Reply:wow that is true. but i suppose you cant tell the customer that
Reply:Hahahahahahahahaha, that's funny!! I love these kinda things so thanx for sharing
Reply:OMG! Just shows how many stupid people are still in the world! That was funny!
Reply:LOl:):) :) :) :) :) :) :) :):) :) :) :):) :) :)
Reply:LMAO!!!!!!!
Reply:I would have done the same thing. "Hellooo you idiot, if there is a power failure, then your computer won't be on. DUMBASS"
Reply:I used to work for a major ISP Provider as one of their ISP techs, I remember when this actually happened, as during my training we listened to the actual conversation and died laughing. This happened in the year 1999. I hope the tech won, I never did find out how the lawsuit actually turned out though.
Reply:Brilliant! Thank you.
Reply:hahahahahahaha , that was very funny, but you would never believe just how many stupid people there are out there, as a manager myself I have seen no end of total stupidity from customers, its just completely amazing how thick they can actually be.
Reply:Awwww now that wasnt very nice....BUT REALL EFFIN FUNNIE! lol thanks for the laugh! lol





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