A flexible organization where people accept and adapt new ideas and changes through a shared?

5. A flexible organization where people accept and adapt new ideas and changes through a shared


vision is called:


a) Knowledge management


b) Learning organization


c) Quality management


d) Dynamic organization


6. What is the difference between efficiency and effectiveness?


a) Efficiency concerns about the means, effectiveness concerns about the ends


b) Effectiveness concerns about the means, efficiency concerns about the ends


c) Effectiveness must come with mentality, Efficiency must come with planning.


d) Effectiveness …..Do the things right, Efficiency.....Do the right things


7. Telephone operator is called:


a) First line manager


b) Middle manager


c) Top manager


d) Non managerial employee 8. Which management view emphasized that organizational productivity can be increased by


increasing the efficiency of production processes.


a) Bureaucratic management


b) Scientific management


c) Administrative management


d) Quantitative management

carnation